Hello, Thank you for posting your query in Microsoft Community. In reply to Harkanwar Singh’s post on July 19, Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time. I’ve even removed the IR device. Sorry this didn’t help.
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Polar 91029347 IRDA USB Adapter Interface
That’s when I thought it could be a USB 3 – 2 connectivity issue. This device is not configured correctly. I have the same question 4.
In order to diagnose and troubleshoot the issue, I would suggest you to try the following polad and check if the issue persists. Harkanwar Singh Replied on July 19, I can understand that your USB device is not working with Surface Pro 3 and will certainly help you in the right direction to fix the issue. The device works correctly when connected to the USB2.
IrDA USB Adapter | Polar United Arab Emirates
I’ve even removed the IR device. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time. Update Post upgrade of Surface Pro 3 to Windows How satisfied are you with this response? If the issue still exists, try the next method.
Remove and reinstall all USB controllers.
Plug in the removable USB device, and then test to make sure that the issue is resolved. Device Manager is now reporting an error This device is not configured correctly. In reply to Harkanwar Singh’s post on July 19, You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
In the pilar of hardware categories, find and expand Universal Serial Bus controllers.
Run the Hardware and Devices troubleshooter to diagnose the cause and automatically troubleshoot the issue. Tell us about your experience with our site. In reply to down south’s poolar on July 22, Thanks for marking this as the answer. Hope this information is helpful. The device starts and initiates a transfer, but then stops. Do let us know if you need any further assistance, we’ll be glad to assist you.
Polar IrDA USB Adapter not working on Surface 3 Pro – why? – Microsoft Community
Only restarts if the device is unplugged and plugged back. This thread is locked. All “settings” are set to Default Remember it worked on a Lenovo Windows 8.
Sorry this didn’t help. Thanks for your feedback, it helps us improve the site. And of course it is on the latest driver The device is connected it flashes as though connecting OK. It makes no difference whether I use a USB 3. Hello, Thank you for posting your query in Microsoft Community.
How satisfied are you with this reply?